General support
For help installing or using Reddot, reporting an incorrect signal, or asking a general product question.
Email supportREDDOT AI
Contact Us
Questions about Reddot, help with the extension, privacy requests, and responsible security reports are handled directly by our team.
Privacy request
Request access, correction, deletion, restriction, portability, or information about how Reddot processes your data.
Submit a privacy requestSecurity report
Report a suspected vulnerability or security incident. Include clear reproduction steps and avoid accessing another person’s information.
Report security issueLegal notice
For legal notices, law enforcement requests, intellectual property concerns, or questions about our Terms and Policies.
Send legal noticeHow to make a privacy request
Email hello@red-dot.ai with the subject Reddot privacy request. Tell us which right you want to exercise and identify the public profile path or extension installation involved.
To protect users, we may request information reasonably necessary to verify that you control the relevant profile or installation. Do not send a social network password, government identification, payment information, or unrelated sensitive information unless we specifically explain why it is legally required.
An authorized agent may submit a request where applicable law permits. We may request proof of the agent’s authority and may confirm the request directly with the user.
Responsible security reporting
We welcome good faith reports that help protect Reddot users. Please include the affected page or feature, the impact, clear steps to reproduce, and any supporting screenshots or logs that do not expose another person’s data.
Do not perform denial of service testing, access data that is not yours, alter another person’s signal, use automated scanning that degrades the service, or publicly disclose an unresolved vulnerability. We will make a good faith effort to investigate credible reports and coordinate an appropriate resolution.
Response times
We aim to acknowledge ordinary support and security messages within five business days. Privacy requests are handled within the period required by applicable law. Under the GDPR, the ordinary response period is one month. Under the CCPA, the ordinary response period is 45 days, subject to legally permitted extensions.
Complex requests, identity verification, holidays, or unusually high request volume may affect timing. If law permits an extension, we will explain the reason and expected response date.
Company contact
Reddot AI
Operator of Reddot
hello@red-dot.ai
For information about our data practices, read the Privacy Policy. For contractual terms, read the Terms of Use. For browser storage details, read the Cookie Policy.